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New Contributor
Posts: 1
Registered: ‎09-01-2013

not knowing what a WPS button is = useless Pixma MX922

I just spent $200 on a brand new useless piece of garbage called Pixma MX 922. It is useless because the printer doesn't work. It doesn't work because (a) nothing in the directions or on this website explains where the WPS BUTTON is that I am supposed to press. (b) This p.o.s. does NOT enable me to choose  "standard setup". (c) customer service is closed. (Have you morons ever heard of opening a 24 hour/ 365 days call center in Mumbai like everybody else does nowadays?)


So I cannot call and ask the idiots at canon where this button is. Next time I will buy HP. I will check tomorrow and if this is deleted then I will be returning all five printers I bought today to the store. Learn how to communicate with normal people who don't instinctively know what a WPS button is.    

Super Contributor
Posts: 239
Registered: ‎02-06-2013

Re: not knowing what a WPS button is = useless Pixma MX922

Sorry for your troubles.  WPS stands for Wifi Protected Setup.  It is designed as an easy way to set up the wireless connection between the wireless router and the device (printer).  You can read up more about it here.


Basically, the idea is to press a WPS button on your router and within a short period of time, also press a button on the printer.  The two devices will communicate, exchange secrets and you don't have to do anything.  For those who are too nervous that this can be intercepted by the next door neighbor who can also presses a WPS button on his device, you can choose the pin method where you have to enter a simplified pin number -which is printed in the back of the router.


The catch for this is...many wireless routers do not support Wps and therefore has no WPS button for you to push.  You can't use this method then, obviously.  The instruction on how to connect without the WPS button is in the manual, which may or may not come with the printer.  You can download it via this link.


Good luck to you.


New Contributor
Posts: 1
Registered: ‎12-29-2013

Re: not knowing what a WPS button is = useless Pixma MX922

Thank you, found the blue button on the wireless router and even though it was in a different room, it worked.


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